Shaping your HR in AI era

 

HR and business leaders are standing at the edge of a profound shift. AI is moving beyond chatbots and task helpers into a new era of Superagents—autonomous, outcome-focused systems that can redesign how work gets done across your entire enterprise. 

The Superworker Organization: AI Goes Enterprise HR and Leadership Imperatives for 2026 reveals what this means for HR, leadership, and the business as a whole. Built on months of research, real-world examples, and consultative work with leading organizations, this body of research by Josh Bersin moves beyond predictions and answers three critical questions: 

• What practical blueprint should HR and business leaders follow in 2026 and beyond? 

• How do super agents change the very purpose and operating model of HR?  

• What new AI and data architectures are required to support enterprise-grade autonomy? 

Super Agents are transforming domains like recruiting, talent, L&D, workforce scheduling, pay equity, internal mobility, and employee enablement. You’ll see why “build vs. buy” is shifting back toward configurable, data-driven platforms—and what that means for your vendor strategy. And you’ll gain a clear, pragmatic view of the skills, leadership practices, and governance required to build trusted AI in the flow of work. 
Global Industry Analyst and HR expert Josh Bersin emphasizes that, in the age of AI, HR & Business leaders need to prioritize certain strategic approaches to navigate the new HR transformation mandate, including:

• Creating AI architecture, since performance depends on the quality, timeliness, and security of the underlying corpus—not the number of flashy agents you buy.

• Becoming citizen developers, because today’s systems require constant tuning, though they’re easy to program using prompts

• rather than code.

• Taking care of employees, as they’re the most valuable resource within any organization, and rates of employee commitment and engagement are plummeting.